Terms of Use
Conditions for using this website and the information provided about our products.
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Acceptable use
You may use this website for lawful purposes only. You must not use it to transmit harmful code, to harass others, to infringe intellectual property, or to violate any applicable law. You may browse and use the contact form for enquiries about cooling towels and heat relief accessories. Do not copy, scrape, or use site content for commercial purposes without our permission.
Limitation of liability
To the fullest extent permitted by law, we exclude liability for indirect, incidental, or consequential loss arising from your use of this site or reliance on its content. We do not warrant that the site will be uninterrupted or error-free. Our total liability is limited to the amount you paid us, if any, in connection with your use of the site in the twelve months before the claim. Nothing in these terms excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or other applicable law that cannot be excluded by agreement.
Dispute resolution
If a dispute arises from these terms or your use of the site, we encourage you to contact us first via the contact page. We will try to resolve the matter in good faith. If we cannot resolve it, the dispute will be subject to the dispute resolution mechanisms set out in applicable law, including courts of competent jurisdiction.
Applicable law
These terms are governed by the laws of the Commonwealth of Australia and the State of New South Wales. Any legal proceedings relating to these terms or the site shall be subject to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia. Your statutory rights under the Australian Consumer Law and other mandatory Australian laws are not excluded by these terms.